Privacy Policy
PepUp Health (“we,” “us,” “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit https://pepup.health or use our products and services.
By accessing our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal and non-personal information to improve our services and provide a seamless user experience.
A. Information You Provide to Us
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Name
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Email address
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Phone number
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Shipping/billing address
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Payment information (processed securely by third-party gateways)
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Account or subscription details
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Feedback, reviews, or support queries
B. Information Collected Automatically
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Web pages you visit
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Time spent on the website
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Cookies and tracking data
C. Information From Third Parties
We may receive information from:
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Payment processors
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Delivery partners
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Analytics tools (like Google Analytics)
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Social media platforms if you interact with our ads or pages
2. How We Use Your Information
We may use your data for the following purposes:
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To process and deliver your orders
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To communicate order updates
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To manage your account
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To improve customer experience
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To provide support and respond to inquiries
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To send promotional offers and newsletters (optional & unsubscribable)
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To analyze website performance and user behavior
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To prevent fraud and enhance security
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To comply with legal obligations
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Improve website performance
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Remember your preferences
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Measure campaign effectiveness
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Personalize content and ads
You can disable cookies in your browser settings, though some website features may not function properly.
4. Sharing of Your Information
We do not sell your personal information.
We may share your data only with trusted partners:
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Payment processors (Razorpay, Stripe, etc.)
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Shipping & logistics partners
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Marketing and analytics tools
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Customer support tools
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Legal authorities (if required by law)
All partners are required to maintain confidentiality and data protection standards.
5. How We Protect Your Data
We implement multiple security measures including:
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SSL encryption
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Secure servers
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Access control
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Regular security audits
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Encrypted payment gateways
Although we use industry-standard protections, no online system is 100% secure. You share information at your own risk.
6. Your Rights & Choices
Depending on your location, you may have the right to:
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Access personal data we hold about you
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Request corrections or updates
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Request deletion of your data
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Opt out of marketing emails
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Restrict or object to data processing
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Request a copy of your stored data
To request any of the above, contact us at:
📧 [email protected]
7. Data Retention
We retain your information only as long as necessary for:
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Order fulfilment
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Legal requirements
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Business operations
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Customer service records
You may request deletion of your account anytime.
8. Third-Party Links
Our website may contain links to third-party websites.
PepUp Health is not responsible for their privacy practices or content.
We encourage you to read their policies before sharing any information.
9. Children’s Privacy
PepUp Health does not knowingly collect information from children under 13 years.
If you believe a child has provided us data, contact us immediately so we can delete it.
10. Policy Updates
We may update this Privacy Policy occasionally.
Changes will be posted on this page with a new “Last Updated” date.
Continued use of our website means you accept these updates.
11. Contact Us
If you have questions regarding this Privacy Policy or your personal data, contact us: